How can we help?

Contact support

Email apps@benjaminkitt.com. We aim to reply within three business days.

To help us investigate, include the app name, app version, device and Android version, what you expected, what happened, and steps to reproduce. Do not email passwords, payment-card details, or other sensitive information.

Try these steps first

1. Update the app through Google Play.
2. Check your internet connection and any permissions the feature needs.
3. Fully close and reopen the app, then restart your device.
4. If safe for your data, clear the app cache from Android settings. Clearing storage may delete local data.
5. Check whether the problem persists, then send the details above.

Purchases and refunds

Purchases made through Google Play are processed by Google. Check your subscription under Google Play’s Payments & subscriptions area. For refund eligibility or a transaction issue, use Google Play support and include the relevant order number when contacting us.

Privacy or account requests

For a privacy question, read our privacy policy or email us. To remove an app account and associated data, follow the account deletion instructions.